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ABOUTUS

Today Voyages is a new Online Tour Operator specializing in Group Vacations, Private Vacations and Vacations Rentals.

We are an extension of Go West Tours, one of the most recognized Destination Management Companies, which has been operating in North America since 1992.

 

Today Voyages is born out of a passion to travel the world and an opportunity to share our contacts. Our founders have traveled to over 150 countries and, throughout the years, have developed professional partnerships with a strong network of local Destination Management Companies - industry 'friends' that we trust and who are eager to work more consistently with English-speaking countries. 

 

All of us in the team share the same devotion to travel, dedication to excellence and interest in building connections. And today, we are ready to share our worldwide connections with our fellow globetrotters as an easy and flexible way to explore the world.

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So go explore and be assured that we have your back; we are just a call away if you need us during your adventure. 

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We look forward to taking you on the best travel adventures!

We make travel accessible. Our partners make it memorable.

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Best Value
FAQs
  • Are you just another Marketplace?
    No, we are not a traditional markeplace! Our platform only features tours and vacations rentals that are managed and operated by a network of trusted local tour operators, offering high-quality standards and high value for money products. We take full responsibility of the tour we sell. Moreover, as a California based corporation, all tours featured on our site are protected by our liability insurance.
  • How much does it cost to become a Today Voyages Travel Advisor Partner?
    Nothing. It is absolutely free! It is actually quite convenient as it will unlock up to 20% commissions on each completed booking. Booking tours and vacation rentals on Today Voyages is at no extra cost to you and 100% of the commissions will be paid out with no additional fees either.
  • When will I receive my commissions?
    Commissions are paid via electronic funds transfer (typically ACH) on a monthly basis by the 15th of the month after end of tour date. In order to process the commission payments, we will ask you to provide us with current ACH banking instructions or other payment instructions, accounting contact information, and a completed and signed Form W-9 or Form W-8BEN-E within 30 days of the first Booking being submitted. This information can be submitted through our ACH Payment Authorization Form. As a reminder, commissions can be monitored directly in the Management Portal.
  • What is the Travel Agent Management Portal?
    The Travel Agent Management Portal is the tool that allows you to track your sales (active and/or passive), monitor your commissions, manage your company details and create work teams. Moreover, it allows you to access our Marketplace and your White Label.
  • What is the difference between Marketplace and White Label?
    The Marketplace is your dedicated booking engine that displays all the Tours and Adventures we are making available to you and your clients. It is the page that will generate commissions for any booking entered. The White Label is the rebranded version of the same marketplace (with your logo and color codes). A properly set up white label is a powerful tool that allows you to resell online our tours under your own brand. In 99% of the cases, we develop the Marketplace as a customizable white label; these makes these two tools pretty much the same. If you want to learn more about our white label technology, you can check this page or this video.
  • How long should I wait before confirming the tours to my clients?
    The majority of our products are confirmed at the time of booking. This means that, after submitting the payment online, you will receive an order confirmation email; make sure to save this email and to note down your confirmation number for any future communication with us. Some products may be sold on an 'on request' basis. This means that for these products we reserve the right to check the availability of your spot(s) with our local partner before confirming the booking to you. As soon as you submit the payment online for an 'on request' products you will receive an email notification that confirms your order request. Within 72 hours, you will receive either a confirmation email or a denial email. We recommend confirming the tour to your clients only after receiving the order confirmation notification. If we are missing information (e.g. flight details, passport info, etc.), we will reach back out to you or the client to ask for such information. When all the information is collected, we will work with our local partners to get everything set up for you.
  • How can I customize a pre-packed tour?
    The majority of our itineraries offer optional activities you can chose from. These can easily be added to the booking and will help make the trip even more special. We always recommend looking into them if you are looking for customization. While Group tours are typically more static, Private tours offer a little more flexibility. Currently we do not offer proper tailor-made services for FIT tours; however, if you are happy with the overall structure of the tour and wish to tweak it a little please reach out. The best way to do so is either via email or chat.
  • What happens if a tour does not depart?
    Unfortunately, we cannot guarantee that all our departures will hit the road. However, we have one of the lowest cancellation rates in the industry. Typically, the main reason why our tours get cancelled are associated with inclement weather or lack of minimum participants. In both circumstances, the traveler will be offered an alternative departure date or be refunded the full amount paid. In some rare circumstances, depending on the type of tour and destination, we may offer to swap the Group tour that is not departing into a private tour.
  • Do I need a travel agency accreditation to partner with Today Voyages?
    Yes, you do! While you do not need to be based in North America to partner with us (we love our international advisors and resellers...), we do require any of the following accreditations to join our Travel Advisor Partner Program: IATA, TRUE and/or CLIA. If you are not accredited with any of the above organizations but you feel like you could still be of great added value, don't panic. You can always join our Affiliate Program.
  • Can I purchase Today Voyages products in my own currency?
    No, unfortunately you will only be able to purchase our products in USD. This is because our Travel Advisor Program is designed for US-based travel advisors. We designed it to remove any risk connected to foreign exchange. USD is not such a bad currency, is it?!
  • What kind of support do you offer to Travel Agents?
    We have a support team on-hand to help you - from account sign-up, all the way through to assisting you with any bookings you made and manage. You can email us, chat with us or call us at any time! We also have a Facebook Group that's dedicated to Travel Advisors. Moreover, all our local partners offer a 24/7 emergency line. This will be provided prior to departure and can be used by your clients while on the road.
  • What payment options do I have?
    Currently we offer three payment options: Credit Card, PayPal and Affirm. Credit card payments require 100% pre-payment; whereas PayPal and Affirm allow to pay over time in multiple installments. Affirm is only valid for US and Canada resident and allows to set up an automated payment plan with no interest or fees and no impact on your credit score. Learn more about Affirm
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